WHAT YOU CAN DO TO MOVE FORWARD
Gaining a full view of what matters to you – alongside the gaps between your current experience and your ideal scenario – is the first essential step toward meaningful change. When you understand what’s happening at each level, you can take action:
- Employees can take ownership of their engagement and well-being.
- Employers, managers, and team leaders can foster more supportive environments.
- HR and Internal Communications teams can develop strategies that truly connect with people.
- Life and Professional Coaches can guide clients to find clarity and define their personal path to engagement.
It’s natural for humans to search for the “perfect job”. We often change roles after a year or two, believing the next one will fulfil us. But even then, we may feel something is still missing. Often, it’s not the job itself – but our awareness of what we truly need, and how we relate to it.

FOR EMPLOYEES
Understanding where you are right now gives you a starting point to reflect on what actions you can take to improve your satisfaction in your key areas.
Use your self-reflection results to visualise what matters most to you and identify where you want to be.
Ask yourself:
“What can I do to improve my satisfaction in this area?”
“Who can I speak to about existing company initiatives that support this need?”
Compare with your company evaluation results to identify gaps between your expectations and what your company, line manager, or business unit currently provides.Use this insight to guide conversations in 1:1 meetings, employee forums, or EOS feedback.
Ask yourself:
“What could my team, department, or organisation do to better support this area?”
“What conversation do I need to have with my manager or colleagues?”
And remember: the perfect job doesn’t exist.
We create meaningful work by adopting a mindset of openness, engaging in constructive conversations, and contributing to something greater than ourselves. When we align our own growth with shared purpose, we don’t just work – we thrive.

FOR EMPLOYERS / LEADERSHIP / HR
Understanding how your team is engaging right now now gives you a clear starting point to reflect on how you can create an environment that supports what matters most to them.
Using the company evaluation results to visualise which factors are being well-supported and where gaps may exist.
Ask yourself:
“What actions can I take to strengthen support in this area?”
“Who can I collaborate with (e.g. HR, Internal Comms, Senior Leadership) to improve how we address this need?”
Compare employee self-reflection results with your evaluation to identify alignment or disconnect between what employees need and what is currently being provided.
Use this insight to guide more meaningful conversations in 1:1s, team check-ins, or leadership planning.
Asking yourself:
“What could I do as a leader to better support engagement across my team?”
“What changes can we make at the team or department level to reduce friction and increase connection?”
“What can we do to personalise support in a way that respects and strengthens each employee’s individuality?”
And remembers: the bridge between employers and employees is built through real, human connections.
While articles and newsletters help keep individuals informed, it is the active participation and visible leadership of line managers, senior leaders, and the CEO that truly foster meaningful connection between the company and its people.

FOR INTERNAL COMMUNICATIONS TEAMS
Understanding how employees engage with the messages, values, and culture communicated across the organisation gives you a powerful starting point to reflect on how communication supports—or hinders—what matters most to them
Use the company evaluation results to identify which engagement factors are being effectively supported through internal communication, and where there are gaps in awareness, access, or connection.
Ask yourself:
“Which engagement needs are we actively supporting through our current channels?”
“Which areas are being overlooked or inconsistently communicated?”
Compare these insights with employee self-reflection results to better understand how well your messages are being received and whether they resonate across diverse audiences.
Use this knowledge to inform content planning, channel strategy, and alignment with HR and leadership initiatives.
Ask yourself:
“How can we ensure our messages promote trust, inclusion, and belonging?”
“What role can we play in amplifying the voices of teams and individuals across the organisation?”
And remember: internal communications is more than information sharing—it’s culture shaping. While tools, emails, and platforms are essential, it’s the tone, relevance, and timing of what we communicate—and how we invite dialogue—that builds trust and fosters engagement. When internal communications teams connect people to purpose, leadership to feedback, and employees to each other, they don’t just inform—they inspire.

FOR PROFESSIONAL COACHES
Understanding how clients engage with their work environment gives you a powerful lens to support their personal and professional development.
This tool helps uncover what energises them, what holds them back, and where alignment—or misalignment—exists between their values and their current role or organisation.
Use your client’s self-reflection and company evaluation results to visualise what matters most to them and what gaps may be limiting their satisfaction or performance.
Ask coaching-focused questions such as:
“Which of these areas feels most aligned or misaligned with your current role?”
“What would greater satisfaction in this area look or feel like?”
“What support do you need—or need to ask for—to move forward?”
Use the insights to guide action-oriented reflection and career conversations. Support your clients in identifying what’s within their influence, what conversations may need to happen, and what internal shifts they can explore.
Ask coaching-focused questions such as:
“Looking at the gaps between what matters to you and what’s currently being supported, which area feels most important—and most within your control—to start taking action on?”
“What conversation could you initiate—either with yourself or someone else—that might shift how you experience this part of your work?
And remember: meaningful engagement isn’t about chasing the perfect job—it’s about helping individuals align their actions, communication, and mindset with what matters most to them. As a coach, you have a unique opportunity to support clients in turning insight into intentional, empowered movement—toward work that feels not just productive, but purposeful.
For suggestions on actions or conversation starters, refer to the table below. These are not fixed answers – they’re opening for self-reflection. Let them inspire your own personal strategies. Be honest and open in your reflection – the more sincere your thinking, the more likely you are to discover what you truly need.
![]() Employee | ![]() Employer, Manager, HR | ![]() Internal Communications | |
![]() Ability to work autonomously | Identify process improvements, suggest tech enhancements, and exercise responsibility in tasks. | Promote decision-making freedom, improve digital infrastructure, and streamline workflows. | Communicate self-service tools, showcase digital upgrades, and provide quick guides for independent work. |
![]() Ability to work remotely | Create a productive home setup, maintain visibility, and propose improvements to remote tools. | Provide ‘remote excellence’ toolkits and maintain virtual connection rituals. | Publish tips on remote collaboration, and normalise async updates in stories. |
![]() Access to technology | Actively seek training, provide feedback on tools, and suggest technological improvements proactively. | Regularly upgrade technology, provide user-friendly tools and offer ongoing digital training session. | Highlight technology upgrades, share user tips, and showcase success stories of effective tool usage. |
![]() Care for family | Use family-friendly benefits, engage in parenting forums, and encourage openness about caregiving. | Expand backup care and caregiver leave and include family-inclusive events in the calendar. | Spotlight parenting groups, publish caregiving testimonials, and centralize resources on a hub. |
![]() Development opportunities | Take initiative on learning opportunities, request mentorship, and set personal development goals. | Offer learning paths, career planning discussions, mentoring programs, and access to certifications. | Promote learning opportunities via email campaigns, spotlight career journeys, and feature training success stories. |
![]() Doing meaningful work | Reflect on personal contribution, communicate job alignment concerns, and seek meaningful assignments. | Align individual goals with organisational mission, encourage job crafting, and celebrate meaningful outcomes. | Share impact stories, visualise team goals, and align messaging with company mission and values. |
![]() Feel engaged by work | Proactively request projects aligned with personal strengths, and regularly reflect on personal accomplishments with line manager. | Align roles with employee strengths, encourage job crafting, and regularly celebrate achievements. | Create internal campaigns showcasing personal engagement journeys, and reinforce the link between daily tasks and the company’s broader mission. |
![]() Flexible work schedule | Communicate personal preferences, explore core hour setups, and stay aligned with team norms. | Pilot individualised scheduling software and empower teams to self-manage time agreements. | Showcase success stories of flexible roles and create visual guides for flex guidelines. |
![]() Having caring and trusting teammates | Practice open communication, support peer goals, and initiate trust-building moments. | Build psychological safety training and peer feedback check-ins into team culture. | Launch a gratitude wall, showcase peer support in weekly roundups and publish trust-building micro-actions. |
![]() Potential for advancement | Set clear career goals, seek feedback regularly, and actively pursue development opportunities. | Define clear career paths, provide personalised growth opportunities, and offer internal mobility programs. | Promote career path visibility, share success stories of internal growth, and highlight available development resources. |
![]() Safe environment | Stay informed on protocols, model safe behavior, and encourage openness in reporting risks. | Enforce safety check-ins, anonymous reporting tools, and recognise safe behaviour role models. | Post monthly safety tips, highlight champions of safe practice, share response protocols and run anonymous safety pulse surveys. |
![]() Sense of belonging | Take part in culture activities & committees, share personal stories, and engage in inclusive rituals. | Introduce buddy systems, cross-functional team-building sessions and invite team participation in defining shared values. | Feature cross-team collaborations, and highlight employee diversity and lived experience. |
Valued by manager | Request regular feedback, clarify role expectations, and offer constructive input during 1:1s. | Provide leadership training, implement regular 1:1s, and promote clarity in role expectations. | Share manager best practices, publish leadership spotlights, and promote regular team updates. |
![]() Valued by organisation | Nominate colleagues for values-based awards and share success stories publicly. | Develop recognition campaigns that spotlight everyday contributions across roles and levels, linking contributions to company milestones. | Use spotlight campaigns to show how individual roles contribute to success. |
![]() Work-life balance | Use scheduling tools, advocate realistic deadlines, and share balance strategies with peers. | Pilot ‘quiet time’ periods, roll out ‘Focus Fridays’ and wellbeing check-in weeks led by leadership, and train managers on flexibility leadership. | Promote ‘balance ambassadors’ and run internal campaigns on personal boundaries. |
![]() Hunted by another company | Revisit personal purpose within role and request stretch assignments to remain engaged. | Strengthen internal career offers visibility and launch re-engage networking circles. | Highlight Employee Value Proposition (EVP) themes, and create re-engage case studies showing career growth here. |
![]() Inadequate compensation | Track accomplishments, share impact stories, and advocate for equitable recognition. | Review and adjust compensation benchmarks, expand recognition programs, and increase transparency. | Share reward program updates, market salary stories, and gender-related insights and comparisons in newsletters. |
![]() Living in a desirable location | Leverage location flexibility from more inspiring environments when possible. | Encourage location flexibility storytelling and map talent hubs to communications initiatives. | Celebrate regional talent hubs and share stories from local communities. |
![]() Looking for a better job | Discuss motivation concerns, express future interests, and explore internal options. | Host career reinvention sessions and show progression maps with success metrics. | Share internal career paths, publish internal mobility case studies, and exit interview learnings. |
![]() Negative interactions | Practice assertive communication, address issues early through respectful feedback and report concerns responsibly. | Facilitate conflict resolution workshops and equip managers with inclusive communication tools and launch a respectful workplace policy. | Educate on respectful communication norms and anti-bullying policies through micro-learning, and host anonymous feedback surveys. |
![]() Poor health | Set healthy boundaries, use available wellness resources, and communicate health concerns proactively. | Implement wellness programs, offer mental health support and regularly review health policies. | Promote health resources, normalise conversations about well-being, and share tips for managing stress and workload. |
![]() Starting a business | Be open about aspirations and seek projects that build entrepreneurial skills. | Design mentorship tracks focused on idea incubation, and celebrate entrepreneurial efforts through internal recognition forums or showcases. | Feature employee idea-generation journeys in internal channels, and promote mentorship circles that support innovation and entrepreneurship. |
![]() Unmanageable workload | Set workload limits, use wellness resources, and openly address mental or physical challenges. | Manage workload expectations, expand wellness programs, and encourage mental health support resources. | Run wellness campaigns, feature mental health resources, and share employee well-being testimonials. |

























